Last updated: March 1, 2026
StickerMyArt ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.
We collect information you provide directly to us when you create an account, place an order, or contact us for support. This includes:
Account information: Name, email address, and password when you create an account.
Order information: Shipping address, billing address, phone number, and payment information (we use Stripe for payment processing and do not store full card numbers).
Artwork files: Images and design files you upload to create your stickers. These are stored securely and used only to fulfill your order.
Communications: Messages you send us via email or our support system.
We also collect information automatically when you use our website, including IP address, browser type, pages visited, and referring URLs through standard web server logs and analytics tools.
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations, proofs, and shipping notifications - Communicate with you about your orders, account, and customer support requests - Send transactional emails related to your orders (you cannot opt out of these) - Send promotional emails and newsletters (you can opt out at any time) - Improve our website and services through analytics - Detect and prevent fraud and abuse - Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties. We share your information only in the following circumstances:
Service providers: We share information with third-party vendors who help us operate our business, including Stripe (payment processing), shipping carriers (UPS, USPS), Resend (email delivery), and cloud storage providers. These vendors are contractually obligated to protect your information.
Legal requirements: We may disclose your information if required by law, court order, or government authority.
Business transfers: If StickerMyArt is acquired or merges with another company, your information may be transferred as part of that transaction.
We retain your account information and order history for as long as your account is active or as needed to provide services. Order records are retained for 7 years for accounting and tax purposes. Artwork files are retained for 90 days after your order ships, then deleted unless you have an active account.
You may request deletion of your account and associated data at any time by contacting [email protected]. Note that we may retain certain information as required by law.
We use cookies and similar tracking technologies to:
- Keep you logged in to your account (essential cookies) - Remember your cart contents (functional cookies) - Analyze website traffic and usage patterns (analytics cookies) - Serve relevant advertisements (marketing cookies, optional)
You can control cookie preferences through your browser settings or our Cookie Preferences center. Disabling essential cookies will prevent you from using certain features of our website.
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you - Correction: Request that we correct inaccurate or incomplete information - Deletion: Request that we delete your personal information (subject to legal retention requirements) - Portability: Request your data in a machine-readable format - Opt-out: Opt out of marketing emails at any time via the unsubscribe link in any email
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
We implement industry-standard security measures to protect your information, including HTTPS encryption for all data in transit, encrypted storage for sensitive data, and access controls limiting who can view your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.
For privacy-related questions or requests, contact us at [email protected] or by mail at: StickerMyArt, Walnut Creek, CA 94596.